5.4 - Impact of Covid on Telehealth

“As devastating as COVID-19 has been, it has also been the best thing to come along in a long time in terms of stimulating health care innovation. It has forced us to accelerate our thinking in a lot of different ways, that we should have been doing, but we didn’t have the necessary pressure to do.”—Robert J. Keenan MD, MMM, chief medical officer/vice president quality, Moffitt Cancer Center (Deloitte Virtual Health Accelerated Roundtable participant)

Patient

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How COVID-19 has permanently changed patient behavior

Accenture surveyed 2700 patients who changed their healthcare routine during COVID-19, and 70% revealed that they had to cancel or postpone treatment appointments. About half of the participants reported that they had switched to virtual care instead, because the response time was faster, and patients were able to take control over their treatments including the time

9/10 Felt Care received was as good or better than before COVID-19
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Provider

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Regulatory

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Expansion at State and Federal level

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AMA and Medical Societies urging Permanent Telehealth Expansion

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ama-return-on-health-report-may-2021.pdf7689.4KB

AAN - Neurology on the hill - Expand Telehealth Access permanently

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Globally Virtual Care is recognized as the Future of Healthcare

NHS Long Term Plan Making better use of data and digital technology

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We will provide more convenient access to services and health information for patients, with the new NHS App as a digital ‘front door’, better access to digital tools and patient records for staff, and improvements to the planning and delivery of services based on the analysis of patient and population data.

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Center for Connected Health

Best Place to find updated legislation

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DI_Virtual-health-accelerated.pdf17413.3KB

Post-Pandemic Virtual Care is here to Stay

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